Effective Date: 11/01/2025
1. Acceptance of Terms
By accessing and using the ASPR app, website, or other services, users agree to comply with and be bound by these Terms and Conditions.
2. Eligibility and Accounts
- Users must provide accurate information when creating accounts. Accuracy of details is crucial in the event of a real Active Threat, and is shared with emergency response units and school/organization admin.
- School/organization administrators are responsible for managing staff/student accounts. This includes approving new student and faculty accounts.
- Users under 18 must have consent from a parent, guardian, or authorized school administrator.
3. App Usage
- The app is intended for safety, emergency response, communications, and drill coordination.
- Users must not misuse the app for unauthorized alerts, false reports, or any unlawful activity. All users can report and activate the "Panic Response" button. This is the equivalent of dialing 9-1-1 and any misuse or abuse may incur legal charges or other legal actions.
- Each organization must keep information (contact details, rosters) current for accurate operation.
4. Limitation of Liability
Exclusion of Liability
To the maximum extent permitted by applicable law, by using ASPR, LLC services you agree that ASPR, LLC., its affiliates, officers, employees, and agents shall not be liable for any criminal claims, monetary damages, losses, penalties, or legal actions arising from use or misuse of the app, technical failures, missed alerts, or emergency events. This includes, but is not limited to - indirect, incidental, consequential, exemplary, or punitive damages, and any financial or legal outcomes stemming from emergency response or decision-making made with the app.
No action arising out of use of ASPR, LLC services may be brought against It, or any of its members for criminal findings, monetary damages, or other liabilities except where directly caused by ASPR, LLC's gross negligence or intentional misconduct (where such limitations are allowed by law). Users acknowledge that they are responsible for their own actions and decisions during emergency situations and agree to release ASPR, LLC. from all claims except those not subject to limitation or exclusion by law.
- ASPR, LLC provides tools to assist in emergency response but is not liable for missed alerts, technical failures, network outages, misuse or any damages resulting from use or inability to use the app.
- The app is designed to streamline emergency response services, while accurately tracking an 'Active Threat' and ensuring user safety by requiring check-ins and self reports. Unfortunately, with any technology lies the potential for misuse/abuse, network outages, and other issues that can impact the availability and accuracy of the services provided. ASPR, LLC endeavors to minimize such risks through ongoing testing and monitoring; however, no guarantee of uninterrupted service or accuracy can be made. Remember, while our goal is to enhance campus safety and streamline campus-wide, local law and emergency responders awareness notifications; calling 9-1-1 if and whenever possible will always be the first preferred choice.
- The app does not replace official emergency services or procedures; always follow local protocols and regulations.
5. Intellectual Property
- All software, algorithms, designs, content, proprietary technologies, and work flows belong to ASPR, LLC when and where permitted and protected by law.
- Users or anyone made aware of ASPR Command Console and mobile apps may not reproduce, copy, or reverse-engineer app components except as expressly permitted, in writing, from ASPR, LLC. directly.
6. Privacy
- Users agree to the collection and use of personal data as outlined in the Privacy Policy.
- Organizations are responsible for complying with applicable privacy laws related to student or employee data.
- With AI and technology constantly improving and changing, the threat of cyber attacks and data theft are a very real, present and evolving danger. Protecting users privacy and only requiring the minimum user information required for effective services is our top priority. In the event the ASPR platform or any of it's users data was at risk, any effected users will be notified directly as well as any non-effected users.
- For more information on our Privacy Policy, visit the Privacy Policy page.
7. Updates and Changes
- ASPR, LLC may update these Terms and Conditions at any time. Continued use after changes constitutes acceptance.
8. Termination
- Violations of these Terms may result in account suspension or termination at an organizational level, at ASPR, LLC's sole discretion.
- Organizations may request account or data removal at any time.
9. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of the State of New Hampshire, United States of America, where ASPR, LLC is based. If services are accessed from other jurisdictions, users agree that the laws of New Hampshire shall prevail except where local law requires otherwise.
10. Contact
For questions, concerns, or to request services for your school or organization - please reach out to us directly at: service@aspr.help